Lumin By Salaam Suites Sdn Bhd
Revenue, guests, staff and the books, for every property in your group. Lumin is built for boutique hotel groups, by a hotelier who runs five.
Lumin is not a concept. It runs the Salaam Suites group today: Hotel Salaam Suites, Hotel Ma'Wa and Troika in Kota Bharu, Bell Suites in Sepang and Salaam Suites Shah Alam.
"I didn't set out to build software. I set out to fix my own back office."
I run hotels in Kelantan, Sepang and Shah Alam. The numbers never added up in real time, so I built Lumin to run my own group properly. It works, and now it is open to other hotel groups.
A short walk through Lumin, on demo data.
Kira works where people already are. She answers guests, takes paperwork off your staff and keeps managers up to date, all on WhatsApp.
Replies to guests day and night, in BM or English.
Welcomes each new booking, then sends check-in details before the stay.
Sends the deposit link where your hotel takes one, and a thank-you after checkout.
Staff send a claim or forward a bill in chat. Kira reads it and files it.
Report a broken aircon or a leaking tap in chat. It goes into the maintenance log.
A short WhatsApp briefing on how the coming nights are filling.
Live occupancy for every hotel, for tonight and the nights ahead. Alerts arrive on WhatsApp, and each person switches on the ones they want and picks when they come. A daily briefing sums it all up.
Your cash position shows the OTA money still to come, and roughly when each payout should reach the bank.
Sona is the next module for Lumin, now in testing at our own hotels. It will work out a price for every room type and every night, and show you why.
Sona will start from a weekday anchor, then adjust for the calendar: public and school holidays, and local events it finds on its own.
It will move with occupancy tiers and booking pace, so busy nights rise and slow nights get help early.
It will check every OTA's price against that OTA's terms, to keep your rates in parity.
Upload a screenshot of an OTA promotion and Sona will read the discount for you.
Every price will come with a plain sentence saying why.
Guardrails and your confirmation come as standard. Fully autonomous only when you choose it.
Launching with Sona: a front desk with a live room board for arrivals, stays and room assignment, and a channel connection that keeps your OTAs up to date.
Sona is in testing and not yet available. The features above describe what it is being built to do.
Net revenue, room nights, bookings and events streamed from your PMS and broken down per property. Estimates clearly flagged until the real OTA statements land.
Every bill in one ledger with due dates, categories and property tags. Staff submit claims with a photo. You approve in a batch and the entry posts itself.
Lumin continuously checks your records and prompts admins for anything missing before it becomes a year-end emergency.
Give your auditor a dedicated login. They confirm everything is in place, then export a complete auditor pack ready to file with the tax authorities.
View any staff profile at any time. Pay a staff member early when they need it, before the month closes. Claims can go to one hotel or be shared across the company. Then export what you need: salary CSVs for your bank, plus ready-made EPF, SOCSO, EIS and PCB submissions.
By Salaam Suites Sdn Bhd
Let's talkRequest a demo. Bring one property or your whole group, and we will show you how Lumin fits the way you work.
Open to partnerships, investors and clients.
Lumin by Salaam Suites Sdn Bhd.